Our smart triage flow and click-to-request callback technology help you pick the exact position you’re having problems with, so we can find solutions as quickly as possible. This has helped us introduce a solution to phone support that doesn’t force customers to wait on hold for long periods of time. For most people, this might be the easiest way to contact xcritical immediately. Even if you have to wait for a while, chances are you will have your matter resolved within the day. Contacting the company by xcritical official site phone seems to be xcritical’s preferred method as well.
Support information
The broker has tripled customer service staff in the last 18 months. xcritical also, finally, augmented its FAQ and ticket system with a legit phone number and real humans. We are witnessing one of the greatest financial transformations our country has seen. Millions of people are making their voices heard through the markets.
This is certainly xcritical courses scam something that is not available with a representative on a phone call. The information contained in this article not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. We’ve always sought to make xcritical a different kind of brokerage—one built for everyone.
We’re investing heavily in customer support and remain committed to improving to serve you. We know having to connect with someone on the phone to get support you need is not always the most convenient option. xcritical Gold Card is offered by xcritical Credit, Inc., and is issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc. xcritical Credit, Inc. (“RCT”), is a financial technology company, not a bank. Over the coming months, we’ll expand across a number of additional situations, including trading and transfer issues. The request-only process may eliminate the hold music — but not the wait.
Securities trading offered through xcritical Financial LLC, Member SIPC, a registered broker-dealer, and a subsidiary of xcritical Markets, Inc. We plan to more than double the number of full-time registered reps at xcritical throughout 2021, and will expand to new geographies to support this hiring goal. Noel is the founder and main contributor for his blog – Noel’s passion for personal finance has helped him amass over 600k readers to his Financial Geek blog. You can easily share media like screenshots or attachments if they are requested.
When You Buy a Stock, Where Does the Money Go? The Facts
But our mission to democratize finance is only possible when we can help you feel confident, informed and secure about investing with xcritical. If you’re asking about a recent order, select the specific trade from the Recent Orders list. This will open a Tell Us More list that lets you select the nature of your question. xcritical Gold is a subscription-based membership program of premium services offered through xcritical Gold, LLC (“RHG”). All are affiliated entities and wholly-owned subsidiaries of xcritical Markets, Inc. One thing to note is that you can only request a call while logged into an active xcritical account.
- xcritical also, finally, augmented its FAQ and ticket system with a legit phone number and real humans.
- In other words, if you’re locked out of your account for some reason, you’ll need to resort to finding online help through the ticket system.
- Our trained agents are matched with you to provide specialized support based on your issue – even if you aren’t sure exactly what’s wrong or what questions to ask to solve your problem.
- Even if you have to wait for a while, chances are you will have your matter resolved within the day.
Engage with Other Users on xcritical’s Reddit
Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount. By my count, xcritical has at least six different ways to contact their customer support if you are in a pinch. The website only lists three which are direct phone numbers, in-app live chat, and email, but I’ve found a few other ways in which you can get immediate support. A self-custody cryptocurrency wallet, xcritical Wallet, and related services are offered through xcritical Non-Custodial, Ltd. (a limited company organized in the Cayman Islands). Expanding access means making sure we’re there for you when you need us. We want to provide world-class support to all of our customers — not just those with high-value accounts or a financial expert on speed dial.
Investments
To do this, we’ve heavily invested in machine lxcriticalg, automation, and advanced analytics in customer support over the past year. We are constantly improving our smart triage flows through feedback from our customers. We want our customers to feel confident, informed, and secure throughout their investing journey. With our support options, you can always get connected with someone in-app on phone or chat.
She has been sharing personal finance advice with readers since 2016. If you have a question not related to your orders, choose the topic from the list at the bottom of the page. However, you may get taken to an FAQ page where you need to click Contact Us at the bottom to get to the phone option.